Q&As

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What sizes do you offer?

We offer sizes in centimeters: 104, 116, 128, 140, and 152, with suggested ages as a guide. Need help choosing? Check out our size guide for tips on finding the perfect fit!

What is ECONYL fabric?

ECONYL is a high-quality, sustainable fabric made from recycled materials like old fishing nets and fabric scraps. It’s soft, durable, and perfect for girls on the move!

Where do you ship?

We currently ship across the UAE and will soon expand internationally. Stay tuned!

How do I care for my athleisure pieces?

To keep your pieces looking their best, wash them at 30 degrees, inside out, and let them air dry. This helps maintain the fabric’s softness and vibrant colors for longer!

What if I’m between sizes?

If your girl prefers a sleeker fit, stick with her usual size. For a looser, style feel, sizing up is a better option.

How do returns and exchanges work?

We want you to love your purchase! If something isn’t quite right, you can return or exchange it within 14 days. Check out our return policy for all the details.

Can I track my order?

Absolutely! Once your order ships, you’ll receive a tracking number so you can follow its journey.

How can I contact you?

We’re here to help! You can reach us anytime at hello@nanamoon.co and we’ll get back to you within 24 hours.

What makes your brand special?

We’re all about empowering girls to move freely and confidently, but it’s more than just clothes. It’s about the community we’re building and our values of authenticity, spontaneity, and joy—with a twist of elegance.

How does your brand support sustainability?

Our products are made with ECONYL, a fabric created from recycled materials. By choosing ECONYL, we’re helping reduce waste and create something beautiful for your girl’s active lifestyle! Today, we cater to the UAE and GCC markets, and all our products are 100% made in the UAE. This allows us to support the local community and minimize transportation-related pollution. As we expand into Europe, we’ll begin producing there, staying true to our commitment to sustainability and reducing our environmental footprint.

Can these outfits be worn for activities beyond sports?

Absolutely! Our pieces are designed to keep up with all types of activities throughout the day. Whether it's a workout, travel, adventure, or playdate, your girl can stay comfortable and stylish without having to change.

How can I stay updated on new collections and offers?

Join our community by signing up for our newsletter! You'll be the first to hear about new arrivals, special offers, and fun updates.

How are the clothes packaged?

Every order comes thoughtfully packed in a reusable cotton bag—perfect for storing your girl’s activewear or anything she loves to carry around. It's our way of adding a little extra joy to your experience!